Refund policy

Terms and Conditions – Noit Accessories

 

 

 

 

Thanks for shopping at Noit Accessories. We appreciate your patronage and are committed to providing you with a smooth and rewarding shopping experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, certain terms and conditions apply. Your order is very important to us. Once payment is made, it confirms your order and indicates your understanding and acceptance of our Terms & Conditions and Privacy Policy.

Please review the following carefully:

Order Cancellation

 

  • Orders can only be canceled within 24 hours after order confirmation.
  • If a customer chooses to place an order and requests that shipment be held, the order cannot be canceled after 24 hours.
  • Orders cannot be canceled once processing has begun or after dispatch. A notification will be issued once the order has been dispatched.
  • Orders already shipped cannot be canceled, returned, or refunded.

Refunds, Returns, and Exchanges

 

 

 

  • We do not accept refunds, returns, or exchanges on altered or used products.
  • We will accept exchanges for products of equal value only, not refunds, if the product is returned unused and unaltered within 24 hours of delivery (Lagos) and 48 hours for orders outside Lagos.
  • We will accept refunds or replacements if the product arrives damaged due to an error or fault from our end. Evidence must be reported within 24 hours of delivery.
  • Custom orders cannot be refunded, exchanged, or canceled once confirmed.
  • If a customer selects the wrong phone case model or design, the order cannot be refunded, exchanged, or returned. Customers are responsible for confirming their device model before placing an order.

Delivery and Logistics

Delivery within Lagos takes 24–72 hours after processing.

  • Delivery outside Lagos takes 5–7 working days, depending on location.
  • Urgent deliveries are available at an additional expedited delivery fee, provided upon request.
  • Logistics companies will charge additional delivery fees for missed delivery attempts.
  • Pickup is available upon request.
  • Payment on delivery is not available. All orders must be paid for in full before processing.

 

Customer Agreement and Consent

 

By placing an order through our website or social media platforms, you agree to pay the full amount stated and consent to our Terms & Conditions, Return & Refund Policy, and Privacy Policy.